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"It's exciting to be able to easily show other departments what's causing huge increases in ticket volume or negative feedback."
Director of Customer Service, +$50m revenue fast-growth company
Sharad Khandelwal, Founder & CEO
"Checkout our free trial and reach out to me below to get a more in-depth demonstration of our software."
Sharad Khandelwal, Founder & CEO
"Checkout our free trial and reach out to me below to get a more in-depth demonstration of our software."
Sharad Khandelwal, Founder & CEO
"Checkout our free trial and reach out to me below to get a more in-depth demonstration of our software."
Automate your support ticket tagging and reporting actionable insight with ease.
Automated, granular CSAT analytics—even when no explanation is provided.
Whether the topic is urgent or the customer sounds angry, respond faster to important tickets.
Assign a particular agent or team depending on the topic of conversation.
Automatically turn angry reviews or social media comments into tickets to be handled.
Suggest the right response for the ticket, so agents can respond quickly and efficiently.