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Why Work At SentiSum

Meet the founders

Sharad Khandelwal

Founder & CEO

I founded SentiSum to change how brands understand and improve customer experience. My work with Just Eat, DHL, Nestlé, and British Airways revealed how brands are stuck with outdated tools and methods. With deep expertise in CX and AI, I’m obsessed with simplifying how brands fix their customer experience.

Vivek Ganotra

Co-Founder

I joined Sharad in June 24 as co-founder to accelerate the journey for SentiSum. My 30 year career with companies like Salesforce, THG, BAT, Accenture has taught me a lot about how to build and scale brands. Brands today carry a huge ambition to cut through the noise and win in the market with an outstanding consumer experience. However there remains a massive “airgap” between ambition and reality. I am obsessed about fixing that and helping brands and companies achieve their full potential.

Meet our key leaders

Kirsty Pinner

COO

Stephen Christou

Marketing Director

Sonal Redkar

Customer Success Director

Jamie Taylor

GTM Lead

John Silvan

Engineering Manager

Hear from our team

“Working at SentiSum has been great. We're a small but mighty team who really rally together, uplift each other and completely support one another through your highs & lows - almost like family! I am thrilled to be a part of the journey as we pick up pace in the coming months. At SentiSum, you feel like you can make a real difference for those in CX and beyond. And, I am grateful to be a part of it!"

Tessa Bailey

CS Manager

“I’ve learned a lot and grown as a designer, thanks to the support and collaboration within the team and leadership. Working closely with talented people across different areas has been inspiring. I’m proud to be part of a team that values everyone’s ideas and works together to create a great product.”

Kartik Dhaduk

Product Designer

“At Sentisum, I work remotely with an incredibly talented team of young, creative minds. While connecting with everyone from a distance can be challenging, we’ve made it work beautifully. We meet every three months for some fun and bonding, which keeps our energy high. I’m really excited about the future, especially when it comes to diving into more advanced AI research. There’s so much potential to explore, and I can’t wait to see where it takes us.”

Snigdha Jain

Associate Product Manager

Interested in joining our team?

We're always on the lookout for talented & curious people. Checkout our open positions or simply write to us.

See open positions