Dig In to your customer support insights in a whole new way

Dig In is our first release in our Generative AI series, which allows you to, literally,"dig in" to your tickets in seconds to answer questions about your data.

Dig In extracts the most valuable insights and provides a quick, handy summary of important details such as what caused an issue or what customers loved about a product.

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The customer insights you want without any manual work

SentiSum's generative AI analyzes every customer conversation to answer all your CX questions.

Understanding and improving customer sentiment has never been easier

Understand customer sentiment

Triage tickets in real-time

Uncover CSAT and NPS drivers

"You get the benefit of using the product's AI to review the tickets however you also have the option to dive deeper into specific drivers/topics."

"With SentiSum you go in, you open it up, and you see the stories being told to you. You see an increase in a particular topic and immediately understand why."