6th Floor, 2 Leman St,
Whitechapel,
London,
E1 8FA
Grow sales and retention with the AI platform that analyses every customer conversation.
How it works
Customers leave clues about their views and feelings spread throughout every interaction they have with your brand.
SentiSum's AI platform aggregates and analyses all the customer conversations uncovering key insights.
Conversion Intelligence
Understand why certain conversations lead to sales and other don’t.
Sales Opportunities
Discover new sales opportunities by leveraging pain points of target customers and competitors.
Customer Sentiment
Understand customer frustrations to proactively tackle issues causing churn.
Vendor Performance
Identify vendors and suppliers causing negative customer sentiment.
Real ROI
Our neural network powered AI platform is designed to help you make sense of customer sentiment ten times faster than any other enterprise platform at a fraction of the price.
Make it your own
Your data is unique, so your insights should be too. With the option to create your own AI models and custom charts, you can make every insight your own.
Stay ahead
As customer experience becomes a vital differentiator for purchase decisions, benchmark how customers talk about your brand vs. your competitors.
Make sense of fragmented and complex customer journeys by automatically segmenting and analyzing customer conversations at every touch - uncover customer sentiment and enable data-informed strategies.
Sign up to get started with your free trial.
Insights from every chat, social post, review, NPS, CSAT survey or voice call.
Import the insights into your own reporting platform using our simple REST APIs.
No integration required for public review channels like Trustpilot, Google, Reevoo, Feefo etc.
Beautiful and insightful reports for all the management reporting .
Select the public channels for your competitors to track against CX benchmarks.
Highly scalable and secure platform to comply with enterprise standards.
Capitalize on the advancements in AI, to gain access to a whole new world of possibilities.SentiSum's AI platform understands every aspect of CX improvement cycle.
Whether it’s through automatic analysis of every customer conversation to identify and prioritize real customer issues, monitoring every change or benchmarking against the competition, SentiSum stands to be a powerful tool the customer experience professional can integrate into their workflow.
Call on 0207 859 4079