Founder & CEO, SentiSum
Many brands “listen” to customers but still lose them. Learn why VoC programs fail and what customer-obsessed leaders do.
Schuh is continuously flooded with voice of the customer data. Using SentiSum's AI, they can leverage that data without the manual work to prioritize their CX roadmap.
Buying an AI platform for CX analytics isn't easy. Ask these 7 questions to make an informed decision.