Sharad Khandelwal

Embracing the Future: Unveiling Our New Look and Advanced AI Capabilities

How award-winning retailer, Schuh, uses AI analytics to make sense of large volumes of VoC data in seconds

Schuh is continuously flooded with voice of the customer data. Using SentiSum's AI, they can leverage that data without the manual work to prioritize their CX roadmap.

How to buy AI for customer experience analytics

Buying an AI platform for CX analytics isn't easy. Ask these 7 questions to make an informed decision.